This article details instructions on setting up interaction features when creating a new live event.

Chatroom

Chatroom provides real-time interaction with your audience via text, emoji, or custom stickers. 

How to enable chatroom features

1. Access the  “Interaction” tab when adding / reusing the live event.

2. Toggle the options under the “Chatroom” section:

• Live: the chatroom will be available during live broadcast (Status: Preview~Live) .
• Live-to-VOD: this option is available only when you have enabled the Live-to-VOD function. The chatroom will be available during the Live-to-VOD publishing period (Status: VOD).

3. Once enabled, you can also select the theme (light or dark) for the chatroom. 

4. Chatting mode also can be selected:

• Freetalk: Admin and all users’ messages can be displayed in the chatroom

• All-to-one:  Only Admin’s messages will be displayed in the chatroom and only Admin can see each user’s messages 

5. You should complete other settings of content (such as General, Security, etc), then press the “Save” button to submit and create the content.

The chatroom will then be displayed in the control room within the period you defined (Live / Live-to-VOD).

If you want to manage the chatroom while your event is live or Live-to-VOD is publishing, please refer to Manage Chatroom while Live.

Cautions for enabling chatroom feature

• The options of enabling/disabling chatroom and selected themes and chatting mode are only allowed to be changed when creating or reusing the event. Be sure to set up your chatroom to your liking before going live.