【Important Notice】Please update to the latest version of Chrome to ensure that the VOD upload function works properly.

Dear BlendVision Users

We have identified an issue where users attempting to upload VOD files using the Chrome browser may encounter a non-responsive "Select files" button. Preliminary investigations suggest that this issue is related to specific versions of the Chrome browser.

To ensure a smooth VOD file upload process, we recommend the following measures:

  • Upload files by dragging and dropping them into the browser: This issue is limited to the "Select files" button operation, and drag-and-drop functionality is not affected.
  • Update your Chrome browser to the latest version: Go to Chrome Settings > About Google Chrome to check for and install any available updates.
  • If the problem persists, try using a different browser: BlendVision also supports the latest versions of browsers such as Firefox and Safari, which have been tested and are working normally.

We apologize for any inconvenience this may have caused and appreciate your understanding and cooperation. We will continue to monitor the situation and provide necessary updates.

Thank you for your support of BlendVision!