*Reseller

User Management for Reseller

Organization module allows you to manage and confirm all user accounts in the reseller organization.

This article introduces the steps on managing users and personal information in the reseller organization.

 

Access the user list in the Organization module

You can access the User List of the Organization module by following the steps below:

  • Click “Organization” on the sidebar to open the drop-down menu on the BlendVision One web console.
  • Press on “Users” displayed on the sidebar to access the Users page.

 

Manage users in this reseller organization

In the Users page, you can easily add, delete, and confirm their details of user accounts through a centralized user list.

Information on how to manager users in reseller organizations is detailed in the article sections below:

Invite new users into reseller organization

To invite new users into reseller organization, please follow the steps below:

1. Click the “Add User” button on the upper-right side of the Users page.

2. Enter the user’s email into the fields of the pop-up window, then press the “Add User” button to send an invitation mail to the new user.

  • The email address will be used for logging in and sending invitation emails. Once a user is added, this field will become uneditable.

3. After the invitation is sent, you can confirm the user’s verification status by pressing the “Invite list” button displayed on the upper-right side of the Users page.

  • Users need to complete the verification steps to register their account within 24 hours of the invite. When the validation period expires, the status shown in the Invite list will change to "Failed to Verify" if verification was not completed.
  • You can press the “Resend” button to resend the invitation for validation.

Confirm user’s information of each user

To confirm each individual user’s information, please follow the steps below:

1. Find the user that you want to edit from the User List. You may edit the user’s role in two ways:

  • Click the Menu icon button on the right side of the selected user, then select “Edit” from the drop-down menu:
  • Click on the user to open the user details window, then press the “Edit” button shown in the window:

2. Confirm the user’s information in the user editing page:

Note: You cannot edit the personal information (such as user name) of other users except your own account. To edit your personal information, refer to the next section.

Delete users from reseller organization

To delete an individual user’s account, please follow the steps below:

1. Find the user that you want to delete from the User List. You may delete users in two ways:

  • Click the Menu icon button on the right side of selected user, then select “Delete” from the drop-down menu:
  • Click on the user to open the user details window, then press the “Edit” button shown in the window:

    Press the “Delete” button shown in the edit page.

2. A confirmation window will pop-up. Press the “Delete” button to start deletion.

3. After deletion is complete, you will be redirected to the Users page and a notification will be displayed.

 

Change your personal information of account

To change your personal information, please follow these steps:

Note: The email address of the account is uneditable. Please create a new account by sending the invitation to the new email address if needed.

1. Find the your account from the User List. You can access the user editing page in two ways:

  • Click the Edit icon on the right side of selected user:
  • Click on your account to open the user details window, then press the “Edit” button shown in the window:

2. In the user editing page, you can edit below personal information then press “Save” button to submit the result:

  • First Name and Last Name: the display name of the account.
  • Click the “Change Password” button to open the dialog for editing password:

    (It requires email verification for changing the new password.)

3. After submitting the result, a notification will be displayed.

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